Privacy Policy

Last updated: November 11, 2025

Contact Information

PixelCraft

34 Omirou Avenue

1087 Nicosia, Cyprus

Phone: +357 22 492 637

Email: info@domain.com

Our Commitment to Privacy

At PixelCraft, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit our website or use our services. We are committed to transparency and ensuring your data is protected according to applicable privacy regulations, including GDPR.

By using our website, you agree to the collection and use of information in accordance with this policy. We encourage you to read this policy carefully to understand our practices regarding your personal data.

Information We Collect

Personal Information You Provide

When you interact with our website, you may choose to provide us with personal information, including:

Contact Forms: Name, email address, phone number, and message content when you submit inquiries through our contact forms
Service Requests: Project details, business information, and specific requirements when requesting our design services
Communications: Any information you provide when corresponding with us via email or other channels

Information Collected Automatically

When you visit our website, we automatically collect certain information about your device and browsing behavior:

Technical Data: IP address, browser type, operating system, device identifiers, and time zone settings
Usage Data: Pages visited, time spent on pages, links clicked, search queries, and navigation paths
Cookies and Tracking: Information collected through cookies and similar technologies as detailed in our Cookie Policy

How We Use Your Information

We use the collected information for various purposes, always with respect for your privacy:

Service Delivery

To respond to your inquiries, provide design services, manage projects, and communicate with you about our services. This is necessary for fulfilling our contractual obligations with you.

Website Improvement

To analyze how visitors use our website, identify areas for improvement, optimize user experience, and develop new features based on our legitimate interest in improving our services.

Marketing Communications

To send you relevant information about our services, design insights, and updates. We will only do this with your explicit consent, and you can opt out at any time.

Legal Compliance

To comply with legal obligations, resolve disputes, enforce our agreements, and protect the rights and safety of our business and users.

Legal Basis for Data Processing

We process your personal data based on the following legal grounds:

Consent: You have given explicit permission for specific processing activities
Contract Performance: Processing is necessary to fulfill our services to you
Legitimate Interests: Processing serves our legitimate business interests while respecting your rights
Legal Obligation: Processing is required by law or regulation

Data Sharing and Third Parties

We do not sell your personal information. We may share your data with trusted third parties only in the following circumstances:

Service Providers: Third-party companies that help us operate our website, conduct business, or provide services (such as hosting providers, analytics services)
Legal Requirements: When required by law, court order, or government regulation
Business Transfers: In connection with any merger, sale of company assets, or acquisition

All third parties are contractually obligated to protect your data and use it only for the purposes we specify.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy:

Contact Inquiries: Retained for up to 2 years after the last contact to maintain communication history
Project Data: Retained for the duration of the project plus 5 years for legal and warranty purposes
Analytics Data: Typically retained for 26 months as per industry standards

After the retention period expires, we securely delete or anonymize your personal information.

Data Security Measures

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction:

Technical Measures

• SSL/TLS encryption for data transmission
• Secure server infrastructure with firewalls
• Regular security updates and patches
• Encrypted data storage

Organizational Measures

• Limited access to personal data
• Staff training on data protection
• Regular security audits
• Incident response procedures

While we strive to protect your personal information, no method of transmission over the internet is completely secure. We cannot guarantee absolute security but commit to maintaining industry-standard protections.

Your Privacy Rights

Under applicable data protection laws, including GDPR, you have the following rights regarding your personal data:

Right to Access

You can request copies of your personal data that we hold and information about how we process it.

Right to Rectification

You can request that we correct any inaccurate or incomplete personal information we hold about you.

Right to Erasure

You can request that we delete your personal data under certain circumstances, such as when it's no longer necessary for the purposes it was collected.

Right to Data Portability

You can request to receive your personal data in a structured, commonly used format and transfer it to another service provider.

Right to Object

You can object to processing of your personal data based on legitimate interests or for direct marketing purposes.

Right to Restrict Processing

You can request that we limit the processing of your personal data under certain circumstances.

Right to Withdraw Consent

Where we rely on your consent to process your data, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the information provided at the top of this page. We will respond to your request within one month.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

Avoid filling out contact forms, account registrations, or any data-submitting features
Disable cookies through your browser settings (see our Cookie Policy for more details)
Contact us directly to request the deletion of any previously shared personal data

We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately so we can delete such information.

International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country of residence. When we transfer data internationally, we ensure appropriate safeguards are in place, such as:

Standard contractual clauses approved by the European Commission
Adequacy decisions by the European Commission
Your explicit consent where required

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make changes, we will:

Update the "Last updated" date at the top of this policy
Notify you of significant changes via email or website notice
Seek your consent where required by law

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Questions or Concerns?

If you have any questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how we handle your data, please don't hesitate to contact us. We're here to help and will respond to your inquiry as quickly as possible.